The main point of contact for consumers outside of Finland is the local dealer or distributor.
Local dealers in Germany, France, Russia, North America and Sweden can be found in the respective webpages.
We also offer customer service in our Facebook pages and on the Finnish site's chat.
In Finland you can contact our customer service numbers below or tulikivi@tulikivi.fi
General customer service number: 040 3063 001
Technical service (Soapstone fireplaces): 0403 063 002
Technical service (Ceramic fireplaces): 0403 063 003
Technical service (Sauna stoves): 0403 063 005